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20 Reasons to Upgrade Your ERP System for 2019

Outdated processes. Slow reports. Disparate data. Too expensive to maintain. Does this sound like you? You’re not alone. These are common challenges that older ERP systems are causing, and they’re not going away. Just because your ERP software was the best option five years ago doesn’t mean that it is…

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Software Maintenance

10 Risks Associated with Older ERP Versions

For some businesses, software maintenance feels like a never-ending cycle of updates and upgrades, more than they want to keep up with. As a result, they opt out of their annual maintenance and support plan without much thought. It will be there when they need it. Whether or not your…

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Epicor BI

Epicor BI: Connecting Disparate Data for Improved Insights

Are you challenged to get a complete picture of where your business stands? Do you know where your day-to-day bottlenecks are? Are your reports outdated by the time they land on your desk? You’re not alone. One of the most significant problems with legacy and older ERP systems is their…

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Case Management Software for the Manufacturer: Top 10 Case Management Features You Won’t Want to Live Without

In an age where improved efficiencies and the customer experience have become a focus for most organizations, an integrated Case Management software solution can be valuable in helping businesses reach and exceed both efficiency goals and customer service goals.  However, not all Case Management solutions are alike which lead me…

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How Manufacturers Can Increase Production Efficiencies with Epicor ERP

ERP (Enterprise Resource Planning), the back-end systems that help businesses manage their day-to-day business processes and operations, are at the center of every well-run organization. ERP systems help companies to streamline processes to improve efficiencies and meet goals such as growth or improving the customer experience. Purchased on a modular…

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Cost Insights: 14 Benefits of Manufacturing Cost Insights with Epicor ERP BI

The primary purpose of Business intelligence (BI) is to enable access to and analysis of information so corporate executives, managers, operational workers and other end users make better and more informed decisions. There’s no doubt that BI is a tool that can provide a significant business impact. This blog discusses BI…

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CX
8 July 2018 in ERP Insights

The Key to Winning and Keeping Customers

What if you were told that in five years your most significant brand differentiator would be based around the customer experience, overtaking price and product? That is becoming today’s reality as customer commitment is becoming a crucial competitive differentiator and the key to winning and keeping customers for both B2B…

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Cost of Losing Customers
18 June 2018 in Epicor ERP, ERP Insights

Customer Acquisition vs Retention Costs

Did you know that it costs five times as much to attract a new customer than to retain an existing customer? The cost of acquiring a new customer vs retaining an existing customer is expensive and businesses need to continually focus on the overall customer experience by properly training employees…

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12 Mid Year Resolutions to Keep Your Business on Track

Most people have New Year’s Resolutions. What about Mid Year Resolutions? Or an Everyday Resolution for everyday improvements? For many, New Year’s Resolutions are goals that come with the best of intentions, but are often not achieved because of diverted focus. Businesses too have New Year’s Resolutions, but they come…

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