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2017 Top 10 ERP Systems Ranking Report: Epicor #1 Overall

Panorama Consulting Group just released its 2017 Top 10 ERP Systems Ranking Report which, based on their research from September 2012 to February 2016, identifies the top mid-range ERP systems. ERP systems were evaluated based on market share, implementation cost, implementation duration, benefits realization and software functionality. The total number…

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How Much Does a Bad Customer Experience Really Cost?

Your customer contacts your company with a complaint about a product or service provided. The representative on the line apologizes and does their best to resolve the issue. Maybe the call was short and offered a quick resolution, or maybe the call did not go so well. If you’re lucky,…

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Forrester Says: Quick ROI with Epicor ERP

Epicor ERP ROI includes a payback period of 15 months, and a risk-adjusted Return of Investment (ROI) of 103% according to Forrester. Forrester, a leading research organization, was hired by Epicor in 2014 to conduct the Total Economic Impact™ study specifically to determine Epicor ERP’s Return on Investment (ROI). The…

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