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Is 2020 the Year for Change? 20 Signs it’s Time for an ERP Upgrade

The new year is just around the corner. According to a Forrester report, executives predict that 47% of their revenue will be influenced by digital by 2020  Forbes says that Digital Transformation is maturing. Growth companies are using digital transformation to stimulate their company growth. A recent study found that…

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Enabling Growth with Digital Transformation

Enabling Growth through Digital Transformation

Digital transformation. Do you know what it’s all about? Digital transformation has been referred to as the modern version of the Industrial Revolution. Today’s most competitive businesses are enabling growth through digital transformation. Digital transformation is about increasing efficiencies in everyday business processes using the latest available technologies. Digital transformation…

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12 Mid Year Resolutions to Keep Your Business on Track

Most people have New Year’s Resolutions. What about Mid Year Resolutions? Or an Everyday Resolution for everyday improvements? For many, New Year’s Resolutions are goals that come with the best of intentions, but are often not achieved because of diverted focus. Businesses too have New Year’s Resolutions, but they come…

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How Much Does a Bad Customer Experience Really Cost?

Your customer contacts your company with a complaint about a product or service provided. The representative on the line apologizes and does their best to resolve the issue. Maybe the call was short and offered a quick resolution, or maybe the call did not go so well. If you’re lucky,…

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